Legal information
Privacy Policy
Last updated: 1 August 2026
1. About this policy
This Privacy Policy explains how Protek 360 collects, uses, stores and shares personal information when you visit protek360.in, submit an enquiry or communicate with us about our services.
2. Information we may collect
We may collect information that you choose to provide, such as your name, work email, phone number, organisation, city and state, property type, required service, property stage, approximate area and enquiry details. Our hosting, security or form systems may also process limited technical information such as IP address, browser type, device information, timestamps, referring page and server logs.
3. How we use information
We use personal information to respond to enquiries, understand requirements, prepare quotations, arrange calls or site visits, deliver requested services, maintain business and service records, protect the website, prevent misuse and meet applicable legal obligations.
4. Consent and communication
When you submit the enquiry form, you provide an affirmative request for us to use the submitted details to respond. You may withdraw a communication request by contacting us, although we may retain information where required for legitimate business records or applicable law.
5. Sharing and service providers
We do not sell personal information. We may share information with hosting, email, form-processing, security, professional or project service providers only where reasonably necessary to operate the website, respond to the enquiry, deliver an agreed service or comply with law. These providers may process information under their own applicable terms and safeguards.
6. Retention
We retain personal information only for as long as reasonably needed for the enquiry, business relationship, service records, dispute handling, security and applicable legal or accounting requirements. Information that is no longer required should be securely deleted or anonymised where practical.
7. Security
We use reasonable technical and organisational measures designed to protect personal information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
8. Your choices and requests
You may contact us to request access to, correction of or deletion of personal information you have provided, or to withdraw a communication request. We may need to verify your identity and may retain information where permitted or required by law.
9. Cookies and analytics
The website may use essential technologies required for security and operation. If non-essential analytics, advertising or tracking tools are added, this policy and any required consent controls must be updated before those tools are activated.
10. Children's information
This website is intended for business and property-service enquiries and is not directed to children. Please do not submit a child's personal information through the enquiry form.
11. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
12. Contact
For privacy questions or requests, email sales@protek360.in.