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Tell us about your site and the support you need.
Share a few project details and the Protek 360 team will review the requirement before arranging the next discussion, site visit or quotation step.
Email Protek 360Common questions
Before you request a survey or quotation.
These answers explain the normal enquiry process. The final scope, availability and deliverables are confirmed in writing for each site.
What types of properties does Protek 360 serve?+
We accept enquiries for commercial, industrial, institutional and residential properties. The final recommendation depends on building use, layout, occupancy and the existing fire-safety arrangement.
Do you conduct a site survey before quotation?+
A site survey is recommended for installation, upgrades and larger equipment requirements. It helps define access, existing assets, site conditions and the appropriate project scope.
Can Protek 360 supply equipment and install it?+
Yes. The quotation should clearly identify the proposed products, installation activities, testing or handover items, exclusions and client-side responsibilities.
Can you work on an existing building or system?+
Yes, subject to inspection and feasibility. An existing system may need repair, extension, replacement or redesign depending on its condition and the current requirement.
Do you refill and test fire extinguishers?+
The proposed service menu includes inspection, refilling, hydro testing where applicable and replacement recommendations. Categories, quantity and service location are confirmed before scheduling.
Do you provide annual maintenance contracts?+
Yes. AMC scope is built around the confirmed asset list, systems included, visit frequency, servicing requirements and agreed functional checks.
How is project cost calculated?+
Cost depends on the site, specification, equipment quantity, installation conditions, testing scope, access, schedule and any existing system. A clear quotation follows the requirement review or site survey.
How long does installation take?+
Timing varies with project size, material availability, site readiness, access, coordination with other services and the final agreed scope.
What is provided at handover?+
Handover may include agreed testing records, equipment details, user guidance, service status and maintenance recommendations as defined in the project scope.
Can you support Fire NOC or statutory approval?+
Technical documentation support may be available within an agreed scope. Any approval remains subject to the requirements and decision of the relevant authority.
Can Protek 360 work outside Khagaria?+
Pan India enquiries are accepted. Project feasibility and scheduling are confirmed based on the site location, scope and team availability.
Do you provide emergency repair support?+
Repair availability is confirmed case by case according to the site location, issue and team schedule. Protek 360 does not currently advertise a 24/7 emergency-response commitment.